Maybe you've paused training for the season. Maybe you set up swimming to try it out and decided it's not for you yet. Or maybe you're still building your account and want to focus on one service before you launch the rest. Whatever the reason, you can now take a service off your store without losing a thing. Hide it, and it disappears from your menu and your online booking page — while every price, package and past appointment stays exactly where you left it. Turn it back on whenever you're ready.
Where to find it
Go to Admin > Prices and services. At the top you'll see Your active services with an Edit or hide button next to it. Click that.
1. Hide the service
Find the service you want to pause. Underneath its name you'll see a button: Hide [service name].
Click it, and you'll get a quick confirmation explaining what's about to happen. Say yes, and that's it.
2. You'll see it stood down
The service stays on this page, greyed out, with a yellow Hidden label next to its name — so you always know it's there waiting. The button changes to Start offering [service name] again.
3. Bring it back any time
One click of that button and everything returns exactly as it was. Your prices, your packages, your staff assignments — nothing has to be set up again.
What disappears
- The service comes off your PawsAdmin menu and your Today page.
- It's removed from your online booking page, so clients can't book it.
- It stops showing up when you set days off, staff schedules and working hours.
- Automatic marketing emails stop promoting it — no more "we miss you, come back for training" going out for something you don't currently offer.
What's kept
- All your prices, packages and service options.
- Every past appointment, check-in and invoice. Your history stays complete and viewable.
- Your staff assignments for that service.
Nothing is deleted. That's the whole point — hiding is a pause button, not a delete button.
Good to know
- Hide a service when you have no upcoming appointments for it. If there are still bookings on the calendar, finish or move them first, then hide.
- Your plan price depends on how many services you offer. If hiding one moves you from several services down to one, and you haven't entered payment details yet, your quoted price updates on its own. If you're already subscribed, drop us a line and we'll take care of it.
- Most stores hide an add-on service like training, swimming or dog walking. If you need to hide boarding or daycare, contact us first so we can make sure your setup comes through it cleanly.
Pro tip
Still setting up your account? Hide the services you're not ready to launch. It keeps your menus short and your team focused on the one thing you're getting right first — and everything you've already configured is sitting there waiting when you're ready to grow.
See also: Rename a service to match what you call it, and Set your prices and packages.
Need help or have questions? Contact our support team at support@pawsadmin.com. We're always here to help you fetch success!