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Pet & Customer Management
18 articles
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Instant Edit Check-In Notes
The Instant Edit Check-In Notes feature makes it quick and easy to keep check-in notes updated in real time: Instantly add or edit notes without leaving the Who’s Here tab Keep…
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How to Send a Waiver for a Customer to Sign: A Step-by-Step Tutorial
You don’t always need to manually send a waiver for customers to sign. Here’s how you can handle it automatically or manually.
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How to Track Late and No-Shows
Step 1: Track Late and No-Shows from the Check-In Page Go to the Check-In Page Start by navigating to the check-in page within your system.
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Tracking Vaccinations and Health Information in PawsAdmin
Say goodbye to paper files and folders! PawsAdmin makes it easy to effectively track vaccinations and health information for all your furry clients.
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Comprehensive Guide to Managing Pet Notes in PawsAdmin
At PawsAdmin, we understand the importance of tracking pet information efficiently. Our comprehensive note-taking system allows you to manage various types of notes with ease,…
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How to Manage Pet Breeds in PawsAdmin
At PawsAdmin, we understand that every furry (or not-so-furry) friend is unique, and that includes their breed!
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Guide on pet and customer profile pages
Welcome to your ultimate guide on managing pet and customer profiles in PawsAdmin! Our powerful profile system allows you to track everything you need, from basic information to…
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Finding a Pet's Future Appointments
At PawsAdmin, we understand that managing appointments is crucial for your pet business. That's why we've made finding a pet's future appointments as easy as a walk in the park!
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Finding a Pet's Past Appointments, Invoices, Visit History, and Package Balance
At PawsAdmin, we're committed to making your pet business management as smooth as a well-groomed coat!
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Configuring Pet & Customer Profiles
At PawsAdmin, we understand that every pet business is as unique as the furry (or not so furry) friends they serve.
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How to Update a Pet's Status in PawsAdmin
Pets in your facility can have various statuses, such as Active, Sick, Passed, and Inactive. Updating a pet's status in PawsAdmin is straightforward. Follow these steps: 1.
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How to Change a Pet's Owner in PawsAdmin
In PawsAdmin, you can easily change a pet's owner and reassign it to a different owner in the system. This is useful when transferring ownership or correcting owner information.
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How to Merge Duplicated Pets in PawsAdmin
Sometimes you may find duplicated pets in your system. In PawsAdmin, you can easily merge these duplicates.
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Setting Up Animal Types in PawsAdmin
At PawsAdmin, we support all pet businesses and all types of pets! You can easily configure the animal types you work with on the Breeds page.
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Customize your appointment notes template
In addition to the default templates, you can add your own customized appointment notes template in PawsAdmin for each service module you provide. Here is how!
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How to set up the Customer Loyalty Rewards Program
Set up your Customer Loyalty Rewards Program in 3 easy steps. Step 1: Enable. Use the default rewards or update to fit your needs. Enable your loyalty program in Rover Marketing.
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Handling Customer Data and Privacy
At PawsAdmin, we understand that your customers' trust is as precious as their beloved pets. That's why we take data protection and privacy seriously.
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Adding a Pet
Every pet in PawsAdmin, whether it is a dog, a cat or any other animal, belongs to a customer.