How to Track Late and No-Shows

Step 1: Track Late and No-Shows from the Check-In Page

1. Go to the Check-In Page
   Start by navigating to the check-in page within your system.

2. View Today's Bookings
   Once on the check-in page, click on the service tab to view all of today’s bookings.

3. Select Late/No-Show
   Next, next to a pet's booking, you'll see a drop-down menu. Select "Late/No-Show" to mark the booking appropriately.

4. Recording the Late/No-Show
   Once you select "Late/No-Show," the system will automatically record it for you.

Step 2: Check a Pet's Record for Late and No-Shows

1. Search for a Pet
   On the top of the page, you’ll find a search bar. Enter the pet's name to search for their profile.

2. Go to the Pet's Profile
   Once you find the pet in the search results, click on their name to go directly to their profile page.

3. View Booking Metrics
   On the pet's profile page, scroll down to the Booking Metrics section. Here, you’ll find the total count of late arrivals and no-shows for the pet.

4. View Past Late/No-Show Dates
   To see a detailed list of all past late and no-show dates, click the “View” button next to the late/no-show count. This will show you the history of those incidents.

By following these simple steps, you can efficiently track and view late and no-show records for pets.