Say goodbye to paper files and folders! PawsAdmin makes it easy to effectively track vaccinations and health information for all your furry clients. Let's dive into how you can set up and use this essential feature.
1. Setting Up Health Tracking
Vaccinations
By default, PawsAdmin tracks common vaccinations including rabies, DH2PP, bordetella, and advantage. Here's how to customize:
- Go to Admin > Clients & Pet > Tracked Fields
- Review default vaccinations:
- Disable any that aren't relevant to your business
- Keep essential ones active
- To add additional vaccinations:
- Scroll to the Custom Fields section
- Select 'Vaccination' as the field type
- Click 'Add' and name your new vaccination field
Allergies and Medications
These fields are enabled by default. To manage:
- Go to Admin > Clients & Pet > Tracked Fields
- Ensure 'Allergies' and 'Medications' fields are set to 'ON'
Additional Health Fields
Need to track more? Add custom health fields:
- Go to Admin > Pet > Customize Pet Profile Fields
- Scroll to Custom Fields
- Select appropriate field type (e.g., text, date, checkbox)
- Name your new health field and click 'Add'
2. How Tracking Works
Automated Vaccination Tracker
PawsAdmin automatically alerts you to expired vaccinations:
- During booking: See a badge alert for expired vaccinations
- During check-in: Receive a badge alert for expired vaccinations
Automated Vaccination Reminders
Keep pet owners on top of their pets' health needs:
- Go to Marketing page
- Enable 'Vaccination Expiry Reminders'
- Set reminder timeframe (default is 2 weeks before expiration)
- Pet owners receive email notifications to update vaccinations
Allergies and Medications Tracking
This critical information is always at your fingertips:
- Visible on each pet's profile
- Displayed on boarding run cards
- To access: After checking in a pet on the check-in table, click on 'Run Cards' next to the pet's name
Best Practices
- Staff Training: Ensure all staff understand how to input and check health information
- Client Education: Inform clients about the importance of keeping health info up-to-date
- Verification: Implement a process to verify vaccination records submitted by clients
Pro Tips
- Use vaccination tracking to automatically restrict bookings for pets with expired vaccinations
- Consider adding custom fields for breed-specific health concerns
- Use health information to tailor services or identify special care needs
Troubleshooting
- If vaccination alerts aren't showing, check your settings in both Pet Profile Fields and Marketing sections
- For discrepancies between client-provided info and your records, always defer to official vet documentation
Remember, accurate health tracking is crucial for pet safety. It's all part of providing top-notch care that will have tails wagging and pet parents smiling!
Need help fine-tuning your health tracking system? Our support team is always ready to assist you in creating a healthier, happier environment for your pet clients!