Sending Happy Birthday wishes and new client welcome messages are two amazing and fully automated ways to build client loyalty. It is made easy with PawsAdmin. Simply enable both widgets in Rover Marketing and let it do its magic.

 

Activate new client welcome messages

1.png Go to Marketing > Welcome New Customers. Click 'Enable' to enable automated welcome emails. Once enabled, New Customer welcome emails are sent when new customers are checked-in for the first time in PawsAdmin. 

2.png To send yourself a test email, enter your email address, and click 'Go'

 

Note: You can fully customize the 'welcome new customers' email template. Click on 'Preview Template' to edit. Here is how (advanced).

 

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How to customize your Welcome New Customer email

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1.png Update text: You can update any verbiage in the email, from email title to content. Send yourself a test to see what wording you'd like to change.

✨ The easiest way to find the words in the template is to press on 'Ctrl' 'F' keys to search

⚠️ Any part of the message that contains ${..} will be automatically populated by database information (e.g., ${petName} will show up as the actual pet's name). So do not change these HTML tags.

 

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2.png  Update background-color: Use Ctrl+F to find 'FROM', and replace the color above with your preferred color. 

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Component_3.png Update image: Use Ctrl+F to find 'jpg', and replace the image link with your preferred image link.

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4.png Update company information: Update company information in marketing

 

That's it!

Questions? Email support@pawsadmin.com