This highly requested feature makes your boarding workflow more efficient and seamless. Now you can track all essential information for each pet, stay organized, and manage your operation smoothly - all fully integrated with check-in and run cards.


Step 1: Set Up Custom Questions

  • Go to the Custom Question Setup page. (admin > admin new > products & services >  services > appointment notes template)

  • Add the questions you want to include in your boarding check-in workflow.


Step 2: Check In a Boarding Pet

  1. Go to the Check-In page.

  2. Click on the Boarding tab.

  3. Under Extra Booking Notes, you’ll see the custom questions you set up.

  4. Fill out the answers as needed and click Check-In.

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Step 3: Access Responses

  • The pet will appear instantly under the Who’s Here tab (use the search bar to locate them).

  • Click Run Card to view the answers.

  • Access this information anytime or print it out as needed.


Step 4: View or Edit Past Answers

  • Go to a pet’s Profile Page.

  • Click Past Notes and select Boarding to view or edit previous responses.


If you have any questions or need help setting up custom questions, contact support@pawsadmin.com - we’re happy to help!