Managing Boarding Check-In and Check-Out in PawsAdmin

Here is how to efficiently manage the complete boarding process from check-in to check-out. This guide covers all essential steps and optional features to ensure smooth operations.

Check-In Process

Initial Check-In Steps

1. Navigate to Left side menu > Today > Check-ins > Boarding tab
2. Find guest:
   • Search by pet name
   • Search by client name
   • Type any identifying information
3. Click "Check-in" button

Verifying Boarding Details

During check-in, review and update:

• Feeding schedule
• Medications
• Add-on services
• Special instructions
• Booking notes

Pro Tip: These details generate your:

• Team's boarding to-do lists
• Pet report cards
• Run cards

Multiple Pet Check-In

1. Complete first pet's check-in
2. Repeat process for additional family pets
3. Verify details for each pet individually

Correcting Check-In Errors

• Click "X" next to pet's name to undo check-in
• Repeat check-in process as needed

Post Check-In Tasks

Invoice Management

1. Click "Generate Invoice"
   • System creates single invoice for all family pets
2. Choose action:
   • Process payment immediately
   • Save as draft for later

Essential Documentation

1. Access Run Card:
   • Click "Run Card"
   • Print as needed
   • View Run Card Tutorial
2. Manage Daily Tasks:
   • Click "Todo" to update:
     • Feeding schedule
     • Add-on services
     • Health checks
     • View Facility Todo Tutorial

Optional Features

• Send Report Cards:
  1. Click pet name
  2. Select "Send Report Card"
  3. View Report Card Tutorial
• Add Boarding Notes:
  1. Click "Boarding Notes"
  2. Enter relevant information
  3. Save updates

Check-Out Process

Standard Check-Out

1. Go to "Who's Here" tab
2. Search for pet/client
3. Review options:
   • Standard check-out
   • Extend stay
   • Early check-out

Payment Processing

1. Review auto-generated invoice
2. Process payment:
   • In-person payment
   • Online payment (if enabled)
3. Click "Check Out"

Post Check-Out Options

• Undo check-out:
  • Click undo icon next to checked-out pet
  • Pet returns to active status

Pro Tip: Type "-in" in search to view all currently checked-in pets

Quick Reference

• Invoices generate automatically at booking
• Online portal customers can pay through portal
• All family pets appear on single invoice
• Check-in details populate todo lists automatically

Related Resources

• Boarding Prices Setup
• Boarding Capacity Setup
• Board and Train Model
• Run Card Management
• Facility Todo System

Need help? Contact our support team at support@pawsadmin.com. We're here to ensure your boarding operations run smoothly! 🐾