Families with more than one dog usually want to pay once, not once per pet. PawsAdmin gives you three ways to get everyone onto a single invoice, depending on where you are in your day.
1. Check them in together (easiest)
Go to Check-in (Today's Status) and check in each of the family's pets for the day. When more than one pet from the same family is checked in on the same day, PawsAdmin automatically adds them to a single combined invoice for that family. There's nothing extra to do. When the owner comes to pay, both dogs are already on the one bill.
2. Add another pet to any invoice
This works on a brand-new invoice or one that's already open.
- Open the invoice, or go to Invoices > Add Invoice to start a new one.
- Choose the customer. Under Service, click + Add One or More Services to add a line item.
- On the new line, use the Pet dropdown to pick which dog the line is for.
Repeat for as many pets and services as you need. Each line keeps its own pet, employee and price, and the total covers the whole family.
3. Merge invoices that already exist
If a family already has separate open invoices (say each dog was invoiced on a different day), you can combine them after the fact.
- Go to Invoices, click the date button at the top of the page, then click Or view all open (unpaid) invoices.
- At the top of that page, under Invoices Listed by Customer, you'll see each family that has more than one open invoice, with a count next to their name.
- Click Generate Combined Invoice beside the family. All of their open invoices are rolled into one combined open invoice, ready to take payment.
Good to know
- Combining doesn't lose anything: every line item, pet and service from the original invoices carries over to the combined one.
- A combined invoice is still just an invoice. You can add or remove lines, apply packages and take payment exactly as you normally would.
- If you only want to combine some of a family's invoices, use option 2 instead: open one invoice and add the other pet's services as new lines.