You can now require payment information as part of the online booking process. With this feature, you can
- Deter no-shows by charging cancelation, late or no-show fees at anytime
- Enable contactless payments to offer convenience to your customers
This is designed to be a seamless process. When a payment method is on file, it skips this step and does not ask again.
Here is how it works
1. enable stripe payments in admin > payment
2. go to communications > online booking > configurations. Check these 2 settings below
3. and you are done!
Once activated, in the online portal, the last step of the booking request is to add their card information. If they already have a payment method on file, it will skip this step and go to the usual success screen.
Once added, you can now find saved card on file on the customer profile page. To charge a customer using a card on file on the invoice page, in the automated/or manual invoice, choose 'online' or 'Stripe online' as the payment method, and you will find the card box, ready to be charged.
Customer profile saved cards
Invoice page - 1. Save invoice 2. click on 'charge'
Your customer can also use the saved card to buy services and pay for open invoices on their online portal.