Great news, pet business owners! We're unleashing a new feature that'll have your customers wagging their tails with excitement: online shopping! This beta feature allows you to expand your revenue stream by integrating your in-store sales with a digital storefront. Let's walk through how to set it up and manage it like a pro.
Why Add Online Shopping?
- Boost Revenue: Offer your products 24/7, even when your physical store is closed.
- Convenience for Customers: Let pet parents shop from the comfort of their homes.
- Inventory Management: Sync your online and in-store inventory for seamless tracking.
- Expand Your Reach: Attract new customers who prefer online shopping.
Setting Up Online Shopping
Follow these simple steps to get your digital shelves stocked and ready:
- Add Retail Products
- Ensure your product catalog is up-to-date with accurate descriptions, prices, and images.
- Enable Online Shopping
- Navigate to "Online Booking" > "Online Shopping"
- Toggle the "Enable Online Shopping" switch to ON
- Verify Online Payments
- Confirm that your online payment system is enabled and functioning correctly.
How It Works for Customers
Once set up, your clients can shop till they drop (or their pets do):
- Accessing the Shop
- Customers will see a new "SHOP" button in their online portal.
- Browsing and Shopping
- They can view your retail products, filter by category, and add items to their cart.
- Placing Orders
- Customers can review their cart, place orders, and receive confirmation.
- Tracking Orders
- They can check order status in the "Shopping Status" section.
- Receipts are available for download under "History" > "Invoices"
Managing Orders (For Business Owners)
Stay on top of your online orders with these handy features:
- Order Notifications
- You'll receive an email notification for each new order.
- Order Management Dashboard
- Access your dashboard to view and manage all orders.
- Update order status (e.g., Processing, Shipped, Ready for Pickup)
- Customer Communication
- Automatic email notifications are sent to customers when you update their order status.
Pro Tips
- Regularly update your product listings with new items or seasonal specials.
- Use high-quality images to showcase your products.
- Consider offering a small discount for first-time online shoppers to encourage adoption.
- Monitor your online sales data to identify popular items and adjust your inventory accordingly.
With this new online shopping feature, you're not just running a pet business – you're leading the pack in the digital world! Remember, we're here to support you every step of the way. If you need any assistance, don't hesitate to reach out to our support team.
Happy selling, and may your online shop be as busy as a squirrel in a nut factory!