If you can't find a quick answer in our Help Center, our support team is happy to help. Choose the option that works best for you below.
Need help fast?
Send us a screenshot of the issue. It's the quickest way for our technical team to see what's happening and get it resolved.
- Submit a request and attach your screenshot, or
- Go to Support > Contact Us at www.pawsadmin.com/contactUs.html
Want someone to walk you through it?
Book a 30-minute screen-sharing session with our support team. We'll go through your questions together, step by step.
Prefer to call?
Call us at 1-800-430-4631. If we miss your call, leave a voicemail and we'll get back to you as soon as we can.
Have a dedicated account advisor?
You're also welcome to contact your advisor directly.
Pages loading slowly?
Before reaching out, try these quick steps:
- Try a different browser.
- Clear your browser's cache and cookies.
- Check whether other websites load normally.
- Check your internet connection.
- Restart your computer.
If a specific page is still slow, please submit a request with a screenshot and the name of the page, and we'll look into it.