You're almost there! Let's launch your training business on PawsAdmin.

Tip: Most businesses are fully operational within a week!

For All Businesses:

  1. Share Your Online Booking Link (2 minutes)
    • Navigate: Left Menu > Online Booking > How to Book (link)
    • Copy the "Client Portal Link."
    • Add it to:
      • Your website (as a button or link)
      • Social media profiles
      • Email signatures
  2. Verify Your Email Address (2 minutes)
    • Navigate: Marketing > Email Verification (link)
    • Enter your email address at the top of the page. 
    • Check your inbox (and spam/junk folder) for an email from Amazon AWS (it's not from our email address!).
    • Click the verification link (it expires!).
    • Benefit: Customers will receive emails from your address.
  3. Announce Your Portal Launch (5 minutes)
    • Navigation: Marketing > Custom Campaigns (link)
    • Send a newsletter to your clients and followers. 
    • Invite them to create their portal accounts.
    • (Optional): Use our announcement template: [Link to Template]

For Businesses Migrating from Other Software:

  1. Import Pets and Customers (Contact Support)
    • Securely send your data (CSV or Excel) to support:
      • Send an email with your file.
      • Attach your file via our support portal.
      • Share a Google Docs link.
  2. Transfer Bookings (5+ minutes)
    • Go to: Top right menu > calendar icon > Training Weekly Booking View.
    • Click on empty slots to add upcoming appointments.
    • Use the recurring booking feature for multiple appointments (link)
  3. Transfer Group Class Bookings (20 minutes)
    • Go to: Top right menu > calendar icon > Training Weekly Booking View. (link)
    • Book the appropriate pets into their assigned group class sessions.
  4. Transfer Existing Packages (5+ minutes)
    • Navigate: Admin > Settings > Manage Pet Packages (link)
    • Search for the pet.
    • Update the package balance.
    • Alternative: Email your package information to support for import.

Congratulations on completing Step 3/3!

 

Ongoing Support:

Our support team is here to help! Best ways to find quick answers:

  • In-App Help:
    • Click the "Help" button on the bottom right corner of your account.
    • Ask a question.
    • If you don't find an immediate answer, follow the link to send us a request or email us directly.
    • Tip: Be sure to include a screenshot so we can reproduce the issue.
  • Book a Chat:
    • Schedule a chat with us to walk you through the program.